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Journal of the American Medical Informatics Association· 2018Q1· Review

Conversational agents in healthcare: a systematic review

Liliana Laranjo, Adam G. Dunn, Huong Ly Tong, A. Baki Kocaballı et al.

Short summary

A systematic review of 17 studies (14 agents) found that conversational agents for health tasks, while emerging, are mostly evaluated with quasi-experimental designs, with only one RCT showing a significant reduction in depression symptoms (d=0.44, p=.04).

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Field: Applied Psychology

Applied PsychologyPsychology