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Big Data & Society· 2018Q1

Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management

Min Kyung Lee

Short summary

Algorithmic management decisions are perceived as equally fair and trustworthy as human decisions for mechanical tasks, attributed to efficiency and objectivity, but less fair and trustworthy for tasks requiring intuition, leading to negative emotions due to dehumanization.

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Field: Safety Research

Safety ResearchSocial Sciences