Disasters· 2014Q1
Social media and disasters: a functional framework for social media use in disaster planning, response, and research
- 842citations
- Q1SCImago
- 2014year
Short summary
A new framework categorizes 15 distinct uses of social media across five user groups (communities, government, individuals, organizations, media) in disaster planning, response, and research.
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Key points
- A framework categorizes disaster social media use by five user groups: communities, government, individuals, organizations, and media.
- Fifteen distinct uses of social media in disasters were identified, spanning preparedness, warning dissemination, disaster detection, and post-disaster reconnection.
- The framework illustrates that disaster social media content can be utilized and produced by various entities at multiple levels, even within the same event.
- The proposed framework aims to guide the development of disaster social media tools and inform scientific research on their effects.
AI-generated from the title and abstract; the full text is not read.
Abstract
A comprehensive review of online, official, and scientific literature was carried out in 2012-13 to develop a framework of disaster social media. This framework can be used to facilitate the creation of disaster social media tools, the formulation of disaster social media implementation processes, and the scientific study of disaster social media effects. Disaster social media users in the framework include communities, government, individuals, organisations, and media outlets. Fifteen distinct disaster social media uses were identified, ranging from preparing and receiving disaster preparedness information and warnings and signalling and detecting disasters prior to an event to (re)connecting community members following a disaster. The framework illustrates that a variety of entities may utilise and produce disaster social media content. Consequently, disaster social media use can be conceptualised as occurring at a number of levels, even within the same disaster. Suggestions are provided on how the proposed framework can inform future disaster social media development and research.
The authors' abstract, as published at the source. Disasters, 2014 · DOI ↗
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Field: Communication
CommunicationSocial Sciences