Public Management Review· 2013Q1
Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion
- 585citations
- Q1SCImago
- 2013year
Short summary
Street-level bureaucrats' discretion significantly boosts client meaningfulness and their willingness to implement new policies, according to a survey of 1,300 healthcare professionals.
AI-generated from the title and abstract; the full text is not read.
Key points
- Discretion for street-level bureaucrats is a key factor in policy implementation.
- Discretion positively affects client meaningfulness.
- Discretion increases frontline workers' willingness to implement policies.
- A theoretical framework for discretion's effects was tested using a large sample of 1,300 healthcare professionals.
AI-generated from the title and abstract; the full text is not read.
Abstract
Street-level bureaucrats implementing public policies have a certain degree of autonomy – or discretion – in their work. Following Lipsky, discretion has received wide attention in the policy implementation literature. However, scholars have not developed theoretical frameworks regarding the effects of discretion, which were then tested these using large samples. This study therefore develops a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement. The relationships are tested using a survey among 1,300 healthcare professionals implementing a new policy. The results underscore the importance of discretion. Implications of the findings and a future research agenda is shown.
The authors' abstract, as published at the source. Public Management Review, 2013 · DOI ↗
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Field: Public Administration
Public AdministrationSocial Sciences