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Worldwide Hospitality and Tourism Themes· 2026Q2

Transport accessibility from the tourist perspective: a qualitative content analysis of Google reviews on public transport and airports in Kazakhstan

Aslı Özge ÖZGEN ÇİĞDEMLİ, Şeyda Yayla

Short summary

Physical infrastructure issues are the most cited transport accessibility barrier for tourists in Kazakhstan, followed by connectivity problems, according to a qualitative content analysis of 9,430 Google Maps reviews.

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Field: General Economics, Econometrics and Finance

General Economics, Econometrics and FinanceEconomics, Econometrics and Finance