Journal of theoretical and applied electronic commerce research· 2026Q1
Explainable AI Transparency, Algorithmic Trust, and Privacy Calculus in Mobile Banking: A Generation Z Study of Continuance Intention and Digital Financial Well-Being in the United States
- 0citations
- Q1SCImago
- 2026year
Short summary
Explainable AI (XAI) transparency significantly predicts Gen Z mobile banking continuance intention and digital financial well-being, though in opposite directions. Algorithmic trust positively predicts both outcomes, while privacy calculus risk also positively predicts both, albeit with caution due to reliability and multicollinearity issues.
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