MIS Quarterly· 2015Q1
Bridging the Service Divide Through Digitally Enabled Service Innovations: Evidence from Indian Healthcare Service Providers1
- 285citations
- Q1SCImago
- 2015year
Short summary
Digitally enabled service innovations, specifically telemedicine models in rural India, can bridge the service divide by innovatively assembling ICT and non-ICT resources to enhance access and reduce costs for service-disadvantaged populations.
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Business and International ManagementBusiness, Management and Accounting