PofoliaShared via Pofolia

Journal of Business Research· 2019Q1· Review

Digital transformation: A multidisciplinary reflection and research agenda

Peter C. Verhoef, Thijs Broekhuizen, Yakov Bart, Abhi Bhattacharya et al.

Short summary

This paper identifies three distinct stages of digital transformation—digitization, digitalization, and digital transformation—and outlines growth strategies, required assets, and capabilities for digital firms.

AI-generated from the title and abstract; the full text is not read.

Key points

  • Identifies three stages: digitization, digitalization, and digital transformation.
  • Delineates growth strategies for digital firms.
  • Highlights required assets and capabilities for digital transformation.
  • Suggests specific organizational structures and performance metrics are necessary.

AI-generated from the title and abstract; the full text is not read.

Abstract

Digital transformation and resultant business model innovation have fundamentally altered consumers’ expectations and behaviors, putting immense pressure on traditional firms, and disrupting numerous markets. Drawing on extant literature, we identify three stages of digital transformation: digitization, digitalization, and digital transformation. We identify and delineate growth strategies for digital firms as well as the assets and capabilities required in order to successfully transform digitally. We posit that digital transformation requires specific organizational structures and bears consequences for the metrics used to calibrate performance. Finally, we provide a research agenda to stimulate and guide future research on digital transformation.

The authors' abstract, as published at the source. Journal of Business Research, 2019 · DOI ↗

TakeawaysPremium
Ask the paperFree account

Continue with a free account

Ask the paper: 3 free questions a day about this paper; save it, get its citation, new summaries every day for your field. Takeaways are Premium.

Continue free on the web

Sign in with Google or Apple; no card needed. You come back to this paper.

On your phone:

Field: Industrial and Manufacturing Engineering

Industrial and Manufacturing EngineeringEngineering