JAMA Internal Medicine· 2023Q1
Comparing Physician and Artificial Intelligence Chatbot Responses to Patient Questions Posted to a Public Social Media Forum
- 2,353citations
- Q1SCImago
- 2023year
Short summary
An AI chatbot (ChatGPT) generated responses to patient questions that were preferred by healthcare professionals over physician responses in 78.6% of cases, demonstrating significantly higher quality and empathy.
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