Digital Health· 2019Q1
Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study
- 803citations
- Q1SCImago
- 2019year
Short summary
A mixed-methods study found 67% of internet users are moderately accepting of AI health chatbots, but hesitancy regarding accuracy, cybersecurity, and AI's lack of empathy may hinder engagement.
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Sign in on the web to openField: Applied Psychology
Applied PsychologyPsychology