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Journal of Medical Internet Research· 2026Q1

The Impact of Chatbot Type and Normative Messaging on Chatbot Usage Intention Based on the Health Technology Acceptance Model: Randomized Controlled Trial

Yi Liao, Anne C. Madeo, Caitlin G. Allen, Melissa K. Frey et al.

Short summary

AI-powered chatbots and peer-oriented messaging significantly increased users' intention to use health chatbots, with AI chatbots showing higher trust and usage intention compared to rule-based ones.

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Field: Applied Psychology

Applied PsychologyPsychology