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Language and Intercultural Communication· 2026Q1

The role of intercultural communication in the workplace adaptation of high-skilled Turkish immigrants in Vienna

Mehmet Ali İçbay

Short summary

Multilingual repertoires can function as workplace capital for high-skilled Turkish immigrants in Vienna, but informal talk, dialect, and humor can lead to partial participation and fragile competence, even with formal inclusion.

AI-generated from the title and abstract; the full text is not read.

Key points

  • Multilingual repertoires can be leveraged as workplace capital by high-skilled Turkish immigrants.
  • Informal talk, dialect, and humor can lead to partial participation and situationally fragile competence.
  • Formal inclusion does not guarantee interactional belonging in multilingual workplaces.
  • Intercultural communication plays a critical role in everyday workplace participation.

AI-generated from the title and abstract; the full text is not read.

Abstract

High-skilled immigrant workplace adaptation is often framed through credentials, onboarding and local-language proficiency. This study explores how intercultural communication shapes everyday workplace participation among high-skilled Turkish immigrants in Vienna. Drawing on seventeen Turkish-language interviews and a six-week WhatsApp follow-up, the study presents an interpretive thematic analysis of participant-reported critical incidents in which competence, recognition, and belonging became consequential. The findings show that multilingual repertoires can operate as workplace capital, while informal talk, dialect and humour produce partial participation and situationally fragile competence. The study argues that formal inclusion does not necessarily secure interactional belonging in multilingual workplaces.

The authors' abstract, as published at the source. Language and Intercultural Communication, 2026 · DOI ↗

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Field: Communication

CommunicationSocial Sciences