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Telematics and Informatics· 2022Q1· Review

What factors contribute to the acceptance of artificial intelligence? A systematic review

Sage Kelly, Sherrie-Anne Kaye, Óscar Oviedo-Trespalacios

Short summary

A systematic review of 60 articles reveals that perceived usefulness, performance expectancy, attitudes, trust, and effort expectancy significantly predict AI acceptance across industries, though cultural factors may limit AI's replacement of human contact.

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Field: Safety Research

Safety ResearchSocial Sciences