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Journal of Computer-Mediated Communication· 2013Q1

The Contradictory Influence of Social Media Affordances on Online Communal Knowledge Sharing

Ann Majchrzak, Samer Faraj, Gerald C. Kane, Bijan Azad

Short summary

Social media affordances like metavoicing, triggered attending, network-informed associating, and generative role-taking can shift workplace knowledge sharing to continuous online conversations, but some mechanisms may hinder progress.

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Field: Communication

CommunicationSocial Sciences