Journal of Public Administration Research and Theory· 2012Q1
Investigating the Structure and Meaning of Public Service Motivation across Populations: Developing an International Instrument and Addressing Issues of Measurement Invariance
- 579citations
- Q1SCImago
- 2012year
Short summary
A new 16-item, four-dimensional scale for Public Service Motivation (PSM) developed across 12 countries offers a stronger foundation for measurement, but reveals that PSM's exact meaning and scaling differ significantly across cultures and languages.
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Public AdministrationSocial Sciences