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British Journal of Management· 2013Q1

It takes Two to Tango? Understanding the <scp>C</scp>o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives

Stephen P. Osborne, Kirsty Strokosch

Short summary

A new typology integrates public administration and services management theories to define public service co-production at operational and strategic levels, enabling exploration of previously undifferentiated dimensions.

AI-generated from the title and abstract; the full text is not read.

Key points

  • Proposes a theoretical development for understanding public service co-production.
  • Integrates public administration and services management theories.
  • Introduces a novel typology of co-production.
  • Clarifies co-production's role at operational and strategic levels.
  • Highlights potential for transformational change in public services.

AI-generated from the title and abstract; the full text is not read.

Abstract

We propose an important theoretical development for our understanding of the co‐production of public services. It combines the insights from both public administration and services management theory to produce a novel typology of co‐production. This clarifies its role at the operational and strategic levels, as well as its potential for transformational change in public services. Understanding co‐production in this way provides a basis through which to explore a whole range of dimensions of co‐production that were previously undifferentiated.

The authors' abstract, as published at the source. British Journal of Management, 2013 · DOI ↗

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Field: Public Administration

Public AdministrationSocial Sciences