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Public Administration· 2013Q1· Review

THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW

Ben Kuipers, Malcolm Higgs, Walter Kickert, Lars Tummers et al.

Short summary

A review of 133 articles (2000-2010) reveals a significant lack of detail on change processes and outcomes in public organizations, alongside a gap between common theories and empirical studies.

AI-generated from the title and abstract; the full text is not read.

Key points

  • 133 articles published between 2000-2010 on change management in public organizations were reviewed.
  • The literature shows a lack of detail regarding the specific processes and outcomes of change initiatives.
  • A gap exists between the common theories used and the empirical studies conducted in this field.
  • The review identified themes related to context, content, process, outcome, and leadership of change.

AI-generated from the title and abstract; the full text is not read.

Abstract

This article presents a review of the recent literature on change management in public organizations and sets out to explore the extent to which this literature has responded to earlier critiques regarding the lack of (public) contextual factors. The review includes 133 articles published on this topic in the period from 2000 to 2010. The articles are analysed based on the themes of the context, content, process, outcome, and leadership of change. We identified whether the articles referred to different orders of change, as well as their methods and theory employed. Our findings concentrate on the lack of detail on change processes and outcomes and the gap between the common theories used to study change. We propose an agenda for the study of change management in public organizations that focuses on its complex nature by building theoretical bridges and performing more in‐depth empirical and comparative studies on change processes.

The authors' abstract, as published at the source. Public Administration, 2013 · DOI ↗

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Field: Public Administration

Public AdministrationSocial Sciences