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Administrative Sciences· 2026Q2

An Integrated Framework for Organizational Design, Competency Management, and Workforce Planning in a Colombian Technology Company

Carlos Santiago-Torner, Angie Paola Morales Henao

Short summary

An integrated framework combining organizational design, competency management, and workforce planning improved coordination and operational capacity in a Colombian tech company.

AI-generated from the title and abstract; the full text is not read.

Key points

  • Identified hierarchical dependence, undefined responsibilities, and process friction in a Colombian tech company.
  • Developed the ON Competency Model and an integrated framework for organizational redesign.
  • Proposed that workforce composition should align with demand, interdependencies, and required capabilities.
  • Utilized document analysis, functional mapping, workforce data, and a 41-employee survey for evidence.

AI-generated from the title and abstract; the full text is not read.

Abstract

This study examines how integrating organizational design, competency management, and workforce planning can improve coordination and operational capacity in a Colombian technology company. Drawing on information processing theory and a competency-based approach, it develops a single-case study combining document analysis, functional mapping, aggregated workforce data, and a survey of 41 employees. The findings reveal hierarchical dependence, poorly defined responsibilities, and frictions across interdependent processes. Based on this evidence, the ON Competency Model and an integrated framework are proposed to guide organizational redesign and workforce sizing. The study concludes that workforce composition should be determined according to demand, interdependencies, and required capabilities. Future research should validate the proposed framework through longitudinal studies.

The authors' abstract, as published at the source. Administrative Sciences, 2026 · DOI ↗

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Field: Organizational Behavior and Human Resource Management

Organizational Behavior and Human Resource ManagementBusiness, Management and Accounting