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The Information Society· 2004Q1· Review

The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines

Martin J. Eppler, Jeanne Mengis

Short summary

This review synthesizes 30 years of research on information overload, presenting a conceptual framework of its definitions, causes, effects, and countermeasures across multiple business disciplines.

AI-generated from the title and abstract; the full text is not read.

Key points

  • Synthesizes 30 years of literature on information overload.
  • Covers definitions, situations, causes, effects, and countermeasures.
  • Draws from organization science, accounting, marketing, and MIS.
  • Proposes a conceptual framework for understanding information overload.
  • Identifies future research directions.

AI-generated from the title and abstract; the full text is not read.

Abstract

Based on literature from the domains of organization science, marketing, accounting, and management information systems, this review article examines the theoretical basis of the information overload discourse and presents an overview of the main definitions, situations, causes, effects, and countermeasures. It analyzes the contributions from the last 30 years to consolidate the existing research in a conceptual framework and to identify future research directions.

The authors' abstract, as published at the source. The Information Society, 2004 · DOI ↗

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Field: Information Systems and Management

Information Systems and ManagementDecision Sciences