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Journal of Promotion Management· 2026Q2

From Police Social Media Marketing to Citizen Citizenship Behavior: The Indirect Role of Brand Relationship Quality in Urban Greece

Zoi Lazaridou, George S. Spais

Short summary

Police social media marketing activities (PSMMA) positively influence citizen citizenship behavior (CCB) by enhancing brand relationship quality (BRQ), with a significant indirect effect found in urban Greece (n=326).

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Field: Communication

CommunicationSocial Sciences