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Organization Science· 2004Q1

Toxic Decision Processes: A Study of Emotion and Organizational Decision Making

Sally Maitlis, Hakan Özçelik

Short summary

Organizational decision processes can become 'toxic,' generating widespread negative emotion through a recursive interplay of actions and emotions, unfolding in three phases: inertia, detonation, and containment.

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Field: Social Psychology

Social PsychologyPsychology