Service Industries Journal· 2020Q1· Review
Ethical issues in service robotics and artificial intelligence
- 223citations
- Q1SCImago
- 2020year
Short summary
This review identifies five key ethical issues in service robotics and AI: ubiquitous surveillance, social engineering, military robots, sex robots, and transhumanism, with most already presenting practical concerns.
AI-generated from the title and abstract; the full text is not read.
Key points
- Identifies five major ethical issues in service robotics and AI: surveillance, social engineering, military robots, sex robots, and transhumanism.
- Notes that most of these ethical issues are already present in current applications of AI and robotics.
- Predicts that future technological development will exacerbate these ethical concerns.
- Outlines existing literature to guide future research on these topics.
AI-generated from the title and abstract; the full text is not read.
Abstract
As we come to increasingly rely on robotic and Artificial Intelligence technologies, there are a growing number of ethical concerns to be considered by both service providers and consumers. This review concentrates on five such issues: (1) ubiquitous surveillance, (2) social engineering, (3) military robots, (4) sex robots, and (5) transhumanism. With the partial exception of transhumanism, all of these areas of AI and robotic service interaction already present ethical issues in practice. But all five areas will raise additional concerns in the future as these technologies develop further. These issues have serious consequences and it is imperative to research and address them now. I outline the relevant literatures that can guide this research. The paper fills a gap in recent work on AI and robotics in services. It expands views of service contexts involving robotics and AI, with important implications for public policy and applications of service technologies.
The authors' abstract, as published at the source. Service Industries Journal, 2020 · DOI ↗
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Field: Safety Research
Safety ResearchSocial Sciences