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Child Health Nursing Research· 2026Q2

Effects of mothers’ perceptions of nurses’ communication ability on perceived quality of nursing care: mediation by the mother–nurse partnership in a cross-sectional study in South Korea

위혜진, Hyeon Ok Kim, Ju‐Hee Nho, Eun Jee Lee

Short summary

A mother-nurse partnership mediates the link between mothers' perception of nurses' communication ability and perceived quality of nursing care, with nonverbal cues like kinesics, proxemics, and paralanguage playing a key role.

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Key points

  • Mother-nurse partnership acts as a mediator between mothers' perceptions of nurse communication and perceived nursing care quality.
  • Nonverbal communication (kinesics, proxemics, paralanguage) indirectly impacts perceived care quality via the mother-nurse partnership.
  • Proxemics (use of space) also has a direct positive effect on perceived nursing care quality.
  • Study surveyed 4.17 (communication), 4.23 (partnership), and 8.97 (care quality) mean scores from mothers in South Korea.

AI-generated from the title and abstract; the full text is not read.

Abstract

Purpose: This study examined the mediating role of the mother–nurse partnership in the relationship between mothers’ perceptions of nurses’ communication ability and perceived quality of nursing care.Methods: Between August and November 2024, a questionnaire survey was administered to mothers whose preschool-aged children were hospitalized for 2–7 days at a tertiary hospital in South Korea. The data were summarized using descriptive statistics and analyzed using correlation analysis and the PROCESS macro.Results: Mean scores for mothers’ perceptions of nurses’ communication ability, the mother–nurse partnership, and perceived quality of nursing care were 4.17, 4.23, and 8.97, respectively. The mother–nurse partnership mediated this relationship. Kinesics, proxemics, and paralanguage had indirect effects on perceived quality of nursing care through the mother–nurse partnership, and proxemics also had a direct effect.Conclusion: The findings indicate a mediating role for the mother–nurse partnership in the relationship between mothers’ perceptions of nurses’ communication ability and perceived quality of nursing care. They also highlight the importance of nurses’ nonverbal communication, particularly kinesics, proxemics, and paralanguage, within this mediating pathway.

The authors' abstract, as published at the source. Child Health Nursing Research, 2026 · DOI ↗

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Leadership and ManagementNursing