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BMC Health Services Research· 2026Q1

Implementation challenges and unintended financial consequences of e-prescribing in an integrated payer–provider health system: a qualitative study from Tehran, Iran

nafiseh salehnia, sajedeh salehnia

Short summary

E-prescribing implementation in Iran's integrated payer-provider system led to workflow friction, fragmented care, and unexpected out-of-pocket costs for patients due to unreliable digital infrastructure and limited interoperability.

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