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JAMA Network Open· 2026Q1

Public Perceptions of Timeliness for AI Use and Human Oversight

Natalie C. Benda, Uday Suresh, Afra Shamnath, Isabella Buitron et al.

Short summary

A cross-sectional study found that the majority of adults perceive AI-driven patient portal messages as timely, but a significant portion also desire human oversight for AI-generated mental health support.

AI-generated from the title and abstract; the full text is not read.

Key points

  • Most adults perceive AI-generated patient portal messages as timely.
  • A significant portion of respondents desire human oversight for AI-generated mental health support.
  • Perceptions were stratified by birth generation, indicating potential generational differences in AI acceptance.

AI-generated from the title and abstract; the full text is not read.

Abstract

This cross-sectional study assesses perceptions on use of artificial intelligence (AI) for medical patient portal messaging and mental health support, with opinions stratified by birth generation.

The authors' abstract, as published at the source. JAMA Network Open, 2026 · DOI ↗

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Field: Health Informatics

Health InformaticsMedicine