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Journal of Hospitality and Tourism Technology· 2026Q1

We need support! Examining hospitality employees’ AI anxiety and job insecurity: the moderating role of organizational support

Miyoung Jeong, Hyejo Hailey Shin, Seonjeong Lee, Minwoo Lee et al.

Short summary

Hospitality employees' anxiety about AI increases job insecurity and turnover intention, but organizational support significantly buffers the negative impact of job insecurity on turnover intention.

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Field: Organizational Behavior and Human Resource Management

Organizational Behavior and Human Resource ManagementBusiness, Management and Accounting